Sample Quizzes For Preparation: Motivation

AS Level Business – Chapter 2.2 Motivation Quiz

Question 1: Why is motivation important in a business context?

A. To reduce sales
B. To increase absenteeism
C. To improve productivity and achieve objectives
D. To simplify job roles

Question 2: Which of the following is not a recognized factor that motivates employees?

A. Job security
B. Personal growth
C. Ignoring employee feedback
D. Recognition

Question 3: Which theory suggests employees are mainly motivated by money?

A. Mayo
B. Maslow
C. Taylor
D. Herzberg

Question 4: According to Maslow, which need must be satisfied first?

A. Esteem
B. Social
C. Safety
D. Physiological

Question 5: What is a key idea in Herzberg’s Two-Factor Theory?

A. Hygiene factors alone create motivation
B. Motivation can only be financial
C. Motivators are needed for job satisfaction
D. Job security is a motivator

Question 6: Which of the following is a hygiene factor according to Herzberg?

A. Achievement
B. Responsibility
C. Recognition
D. Working conditions

Question 7: What did Mayo’s Hawthorne studies conclude?

A. Financial rewards are most effective
B. Close supervision increases productivity
C. Social needs and group dynamics influence motivation
D. Employees prefer isolated working

Question 8: Which theory includes the concepts of expectancy, instrumentality, and valence?

A. Maslow
B. Vroom
C. Herzberg
D. Taylor

Question 9: What does McClelland’s theory focus on?

A. Hierarchy of needs
B. Job rotation
C. Achievement, affiliation, and power
D. Financial security

Question 10: What is meant by ‘fringe benefits’?

A. Extra holidays
B. High salary only
C. Non-cash rewards like health insurance
D. Overtime payments

Question 11: Which of the following is a non-financial motivator?

A. Bonus payments
B. Commission
C. Job enrichment
D. Profit sharing

Question 12: Performance-related pay links pay to:

A. Attendance only
B. Financial market performance
C. Individual or team output
D. Length of employment

Question 13: What payment system rewards workers based on number of units produced?

A. Commission
B. Time rate
C. Salary
D. Piece rate

Question 14: Which motivation method involves giving employees more control and responsibility?

A. Job rotation
B. Empowerment
C. Piece rate
D. Delegation without authority

Question 15: What does “job enrichment” aim to do?

A. Reduce workload
B. Make tasks more challenging and rewarding
C. Remove responsibility
D. Limit training opportunities

Question 16: According to Vroom, if valence is zero, motivation will be:

A. Maximum
B. Moderate
C. Zero
D. Unaffected

Question 17: Training and development motivate employees by:

A. Increasing their risk
B. Making jobs repetitive
C. Reducing their status
D. Enhancing skills and growth opportunities

Question 18: Which type of employee is most likely motivated by recognition and status?

A. One with strong affiliation needs
B. One driven by power and esteem
C. One focused on physiological needs
D. One with no social interaction

Question 19: What is the main goal of financial motivation methods?

A. Reduce innovation
B. Reduce work speed
C. Link reward to performance
D. Limit employee participation

Question 20: Which of these is an example of employee participation in management?

A. Piece rate system
B. Fringe benefit offering
C. Quality circles
D. Salary increment

Question 21: What is meant by “job redesign”?

A. Firing employees to restructure
B. Reducing tasks per employee
C. Changing job content to increase motivation
D. Increasing work hours

Question 22: Which employee is likely to be motivated by promotion opportunities?

A. One satisfied with current position
B. One seeking routine
C. One aiming for personal growth
D. One focused on team bonding

Question 23: Which of the following best satisfies Maslow’s esteem needs?

A. Team lunch
B. Bonus payment
C. Public recognition for achievement
D. Weekly salary

Question 24: Which method might be used to motivate a team-focused employee?

A. Individual commission
B. Strict supervision
C. Team working
D. Isolated tasks

Question 25: A business using profit sharing hopes to:

A. Reduce taxes
B. Increase capital costs
C. Align employee interests with the business
D. Avoid training costs

Question 26: A drawback of piece rate pay is:

A. Decreased output
B. Lack of measurable performance
C. Quality may be compromised
D. Lack of employee autonomy

Question 27: In McClelland’s theory, a person with high need for power wants:

A. Isolation
B. Control and influence
C. Peace and harmony
D. Technical training

Question 28: According to Herzberg, salary is a:

A. Motivator
B. Process enhancer
C. Hygiene factor
D. Long-term driver of satisfaction

Question 29: What does ‘valence’ refer to in Vroom’s theory?

A. Value of the reward to the individual
B. Belief that effort leads to performance
C. Influence of coworkers
D. Supervision level

Question 30: An employee empowered with decision-making authority is likely to experience:

A. Higher absenteeism
B. Lower self-esteem
C. Increased motivation
D. Decreased output

Answer Key and Detailed Explanations – Chapter 2.2 Motivation Quiz

1. C. To improve productivity and achieve objectives
→ Motivation drives employees to work towards business goals effectively.

2. C. Ignoring employee feedback
→ This demotivates employees; it is not a motivating factor.

3. C. Taylor
→ Taylor’s Scientific Management emphasized financial incentives as the primary motivator.

4. D. Physiological
→ Maslow’s hierarchy starts with basic survival needs like food, shelter, etc.

5. C. Motivators are needed for job satisfaction
→ Herzberg stated motivators like achievement and responsibility lead to satisfaction.

6. D. Working conditions
→ Hygiene factors prevent dissatisfaction but don’t motivate by themselves.

7. C. Social needs and group dynamics influence motivation
→ Mayo’s research showed that feeling valued and part of a team improves motivation.

8. B. Vroom
→ Vroom’s Expectancy Theory includes expectancy, instrumentality, and valence.

9. C. Achievement, affiliation, and power
→ These are the three needs identified in McClelland’s theory.

10. C. Non-cash rewards like health insurance
→ Fringe benefits are additional perks not included in regular pay.

11. C. Job enrichment
→ This is a non-financial motivator that involves redesigning jobs to be more fulfilling.

12. C. Individual or team output
→ Performance-related pay links earnings to results.

13. D. Piece rate
→ Workers are paid per unit of output, which can increase productivity.

14. B. Empowerment
→ Empowerment involves giving employees decision-making power and control.

15. B. Make tasks more challenging and rewarding
→ Job enrichment increases responsibility and interest.

16. C. Zero
→ Vroom’s formula multiplies the components. If one is zero, motivation is zero.

17. D. Enhancing skills and growth opportunities
→ Training boosts self-worth and career prospects, increasing motivation.

18. B. One driven by power and esteem
→ Recognition and status relate to esteem and power needs.

19. C. Link reward to performance
→ Financial motivators aim to reward output, encouraging effort.

20. C. Quality circles
→ A form of employee participation where workers contribute to problem-solving.

21. C. Changing job content to increase motivation
→ Job redesign enriches or enlarges roles for variety and challenge.

22. C. One aiming for personal growth
→ Promotions satisfy esteem and self-actualisation needs.

23. C. Public recognition for achievement
→ This meets the esteem needs in Maslow’s model.

24. C. Team working
→ Teamwork appeals to those with strong social/affiliation needs.

25. C. Align employee interests with the business
→ Sharing profits motivates employees to work in the business’s interest.

26. C. Quality may be compromised
→ Piece rate may encourage speed over quality.

27. B. Control and influence
→ The need for power relates to leadership, control, and authority.

28. C. Hygiene factor
→ Salary prevents dissatisfaction but doesn’t motivate on its own.

29. A. Value of the reward to the individual
→ In Vroom’s theory, valence refers to how much the reward is personally valued.

30. C. Increased motivation
→ Empowerment fosters responsibility, ownership, and motivation.