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Privacy Policy

1. Introduction

This Privacy Policy explains how Educate A Change collects, uses, stores, protects, and restricts access to personal information. By using this website or enrolling in any course, you consent to the practices described herein.

2. Information We Collect

We may collect:

  • Name, contact number, and email address
  • Login credentials for student portal access
  • Payment records processed via third-party gateways
  • Academic performance submitted voluntarily
  • Communication records via email or platform messaging
  • Technical data such as IP address, browser type, and device identifiers

We do not collect sensitive banking information directly; payments are processed securely through integrated third-party processors.

3. Purpose of Collection

Information is collected solely for:

  • Account creation
  • Course delivery
  • Access authentication
  • Performance tracking
  • Official communication
  • Payment verification
  • Compliance and safety monitoring

No personal data is collected or processed for resale, profiling beyond educational use, or commercial marketing outside Educate A Change services.

4. Strict Personal-Use Restriction

Student data, course content, communication, and platform resources are strictly for personal academic use only.

Users must not:

  • Share access with others
  • Resell content or credentials
  • Forward materials externally
  • Local-host, mirror, or archive our materials
  • Use student data or content for training AI, datasets, automation, research, surveillance, or competitive purposes

Any violation may result in termination and legal action.

5. Data Sharing and Third Parties

We do not sell, rent, trade, or license personal information for advertising, analytics, or any commercial purpose.

Data may only be shared:

  • With payment processors (for billing purposes),
  • With compliance or legal authorities if compelled by law,
  • With technical service providers for security monitoring.

Each entity operates under strict confidentiality requirements.

6. Communication Limits

WhatsApp, social media messaging, and informal channels:

  • Are not guaranteed communication methods.
  • Do not constitute official correspondence.
  • Are not recognised for complaint resolution, records, or legal purposes.

Only email communication through our verified official address may be considered — and only at our discretion — for administrative or legal recognition.

7. Consent Clause

By using this website and providing your data, you:

  • Automatically consent to collection and processing for educational purposes only, and
  • Accept that communication or access privileges may be revoked for misuse or non-compliance.

Continued use of any service represents ongoing consent to this policy.

8. Data Protection & Storage

We apply reasonable administrative, technical, and procedural safeguards to protect data.

However:

  • No digital system is infallible.
  • We are not liable for breaches arising from third-party platforms, user negligence, or circumvention attempts.

Data may be stored indefinitely for academic, compliance, and reference purposes.

9. User Responsibilities

Users must:

  • Maintain account secrecy
  • Not share login details
  • Not attempt data scraping or extraction
  • Not use platform data in any research, training, automation, or development contexts
  • Not misuse student communication networks or brand assets

Failure to comply triggers termination and possible legal action.

10. Right to Access or Delete

Requests for access or deletion of personal records may be submitted via official email. Approval remains at the organisation’s discretion and may be denied:

  • If it conflicts with academic integrity,
  • Legal retention requirements,
  • Internal compliance policies.

11. Retention Policy

We retain data as long as needed for:

  • Educational delivery,
  • Internal reference,
  • Compliance obligations.

Deletion or anonymisation timelines are determined solely by us.

12. Amendments

This Privacy Policy may be updated without notice. Continued use signifies acceptance of revised terms.

13. Contact Information

Official privacy inquiries must be sent exclusively via email to our verified address.
Messages through social apps or social media will not be recognised.