Commercial Operations: Communication: Factors That Affect Communication (Copy)
Cheat Sheet: 2.6.3 Factors that Affect Communication
| Factor | Explanation | Example |
|---|---|---|
| Urgency | Faster methods needed when time-sensitive | Urgent meeting → Telephone/Video call |
| Cost | Businesses choose affordable options | Using email instead of courier for invoices |
| Security | Confidential info needs secure methods | Bank details sent via encrypted email |
| Distance | Long distances require digital/remote methods | International meeting → Videoconference |
| Availability of Networks | Internet/phone access affects choice | Rural area → Post instead of email |
| Importance of Message | Formal or legal matters need written record | Employment contract sent by registered post |
Written and Compiled By Sir Hunain Zia, World Record Holder With 154 Total A Grades, 7 Distinctions and 11 World Records For Educate A Change O Level And IGCSE Commerce Full Scale Course
Application in Situations
| Situation | Best Method | Reason |
|---|---|---|
| Emergency recall of unsafe product | Telephone/Email | Urgent + wide reach |
| Sending confidential contract | Registered Post/Encrypted Email | High security & importance |
| Daily team update | WhatsApp/Email | Quick + low cost |
| Cross-country board meeting | Videoconferencing | Distance + cost saving |
Written and Compiled By Sir Hunain Zia, World Record Holder With 154 Total A Grades, 7 Distinctions and 11 World Records For Educate A Change O Level And IGCSE Commerce Full Scale Course
Summary of Factors
| Factor | Key Idea |
|---|---|
| Urgency → Speed matters most | |
| Cost → Budget-friendly methods | |
| Security → Confidentiality protected | |
| Distance → Choose practical reach | |
| Network Availability → Adjust to resources | |
| Importance → Formal record if needed |
Written and Compiled By Sir Hunain Zia, World Record Holder With 154 Total A Grades, 7 Distinctions and 11 World Records For Educate A Change O Level And IGCSE Commerce Full Scale Course