Achieving Quality Production (Copy)
- Quality
- Brand image
- Brand loyalty
- Maintain good reputation
- Increased sales
- Attract new customers
- Otherwise customers will go to other brands, faulty products have to be replaced, customer experiences and bad reputation, including lower sales and lower profits can have issues.
- Meaning of quality
- Good products that can work properly and meet the requirements
- Quality control
- Departments that ensure that quality is best.
- Advantages
- Reduce faults and errors
- Less training required as inspectors can ensure qualities
- Problems
- Expensive inspectors
- The issues of faulty products can not be identified as to the reason for it.
- High costs if scrapping required
- Quality Assurance
- Ensure that the quality standards are applied at all stages
- More intensive than quality control
- Benefits
- Eliminate faults at all stages
- Fewer customer complaints
- Reduced costs as no scrapping required
- Drawbacks
- Expensive to train employees for quality checking
- Relief required to maintain standards set
- Total Quality Management (TQM)
- Means that every practice must be based on quality management
- All tasks should have quality
- Benefits
- Quality ensured at the best level
- Faults and errors mostly removed
- Brand image improved
- Reduced costs of product scrapping
- Waste removed
- Efficiency increases
- Problems
- Expensive to train all employees for this purpose
- Quality assurance
- Marking can be done
- ISO standards can be met etc.