Organisation And Management: Draw, Interpret And Understand Simple Organisational Charts (Copy)
Cheat Sheet: 2.2.1 Organisation and Management
Organisational Structures
| Structure | Features | Example | Advantages | Disadvantages |
|---|---|---|---|---|
| Tall Structure | Many layers, narrow span of control | Large multinational | Close supervision, clear roles | Slow communication, bureaucratic |
| Flat Structure | Few layers, wide span of control | Start-ups, small firms | Faster communication, flexible | Less supervision, role confusion |
Written and Compiled By Sir Hunain Zia, World Record Holder With 154 Total A Grades, 7 Distinctions and 11 World Records For Educate A Change O Level And IGCSE Business Studies Full Scale Course
Key Concepts
| Term | Definition | Example |
|---|---|---|
| Levels of Hierarchy | Layers of authority in an organisation | CEO → Directors → Managers → Staff |
| Span of Control | Number of subordinates a manager supervises | Supervisor managing 6 workers |
| Chain of Command | Pathway of authority down hierarchy | Orders from CEO → Managers → Supervisors → Workers |
Roles in an Organisation
| Role | Responsibility | Example |
|---|---|---|
| Directors | Strategic decisions, long-term vision | Board of directors in a Plc |
| Managers | Day-to-day running, implement strategy | Sales manager sets targets |
| Supervisors | Oversee workers, allocate tasks | Factory supervisor assigns shifts |
| Employees/Workers | Carry out tasks, follow instructions | Shop assistants, machine operators |
Written and Compiled By Sir Hunain Zia, World Record Holder With 154 Total A Grades, 7 Distinctions and 11 World Records For Educate A Change O Level And IGCSE Business Studies Full Scale Course
Inter-relationships
- Directors → Managers = set goals, managers execute
- Managers → Supervisors = organise resources, supervise staff
- Supervisors → Workers = monitor work, give feedback
- Workers → Managers = report progress, issues
Quick Revision Bullets
- Tall = more control, slower communication
- Flat = fast communication, less supervision
- Levels of hierarchy = layers in structure
- Span of control = number of subordinates per manager
- Chain of command = authority flow top → bottom
- Clear roles reduce confusion
Written and Compiled By Sir Hunain Zia, World Record Holder With 154 Total A Grades, 7 Distinctions and 11 World Records For Educate A Change O Level And IGCSE Business Studies Full Scale Course